Terms of service

Terms of Services

Effective Date: June 28, 2025

By accessing or placing an order on www.cottonbasket.in, you agree to be bound by these Terms and Conditions (“Terms”). These Terms govern all transactions with Cotton Basket, a business-to-business (B2B) provider of babywear products in India. If you do not agree, please do not use our Website or services.

1. Orders and Pricing  
  • All orders must meet a minimum purchase value of ₹2,000, enforced at checkout.  

  • Prices are displayed in Indian Rupees (INR) and include 5% Goods and Services Tax (GST) unless otherwise stated.  

  • Discounts are applied automatically at checkout via our discount system.  

  • Orders are final upon confirmation and cannot be canceled after 12 hours of placing an order or after dispatch.  

  • Cotton Basket reserves the right to refuse or cancel orders due to stock availability, pricing errors, or suspected fraud.
2. Payments  
  • Payments are accepted via Razorpay (credit/debit cards, UPI, net banking) or Cash on Delivery (COD).  

  • GST-compliant invoices are provided and placed within the parcel during dispatch.  

  • Failure to complete payment may result in order cancellation.
3. Shipping and Delivery  
  • Orders are shipped the next business day via shipping partners, except on Sundays (non-working day).  

  • Delivery takes approximately 3-7 days, subject to Shipping Partner's logistics.  

  • Shipping rates: Standard rate of Rs. 49 is charged for all parcels. 

  • Cotton Basket is not liable for delays caused by Shipping Partners or external factors (e.g., weather).  

  • Tracking information is provided via email or your customer account.
4. Returns and Refunds  
  • No returns are accepted due to change of mind or incorrect ordering, as per standard B2B trade practices in India.  

  • Settlements for manufacturing defects are offered if reported within 7 days of delivery with evidence (e.g., photos).  

  • Approved settlements may include store credit, or a refund (via Razorpay within 5-7 business days), at our discretion.  

  • Unauthorized returns are not accepted.
5. Intellectual Property  
  • All content on the Website (e.g., images, product descriptions) is owned by J K P Clothing and may not be reproduced without permission.
6. Limitation of Liability  
  • Cotton Basket is not liable for indirect or consequential damages arising from product use or delivery delays.  

  • Products are sold for B2B resale; Cotton Basket is not responsible for end-customer issues.
7. Governing Law  
  • These Terms are governed by the laws of India. Disputes shall be resolved in the courts of Tiruppur, Tamil Nadu, India.
8. Contact Information

For questions or support:  

https://www.cottonbasket.in/pages/contact

Cotton Basket reserves the right to modify these Terms at any time. Continued use of the Website constitutes acceptance of updated Terms. This policy complies with applicable Indian laws.